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TERMS & CONDITIONS, PRIVACY POLICY, CANCELLATION,
REFUND & SHIPPING POLICY
These Terms & Conditions apply to all visitors and users of MEM GLOBAL VENTURE's online store, website
(https://memglobalventure.onpay.my/) and social media pages, for both physical and digital products. Please
read this document carefully before using our services.
Terms & Conditions
Welcome to MEM GLOBAL VENTURE for online store. Terms and conditions stated below applies to all
visitors and users of https://memglobalventure.onpay.my/. You are bound by these terms and conditions as long
as you're on https://memglobalventure.onpay.my/.
General
The content of terms and conditions may be change, move or delete at any time. Please note that MEM GLOBAL
VENTURE have the rights to change the contents of the terms and conditions without any notice. Any violation
of rules and regulations of these terms and conditions, MEM GLOBAL VENTURE will take immediate actions
against the offender(s).
Site Contents & Copyrights
Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips, and
written and other materials that appear as part of this Site, in other words "Contents of the Site" are copyrights,
trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by MEM GLOBAL
VENTURE.
Comments and Feedbacks
All comments and feedbacks to MEM GLOBAL VENTURE will be remain memglobalventure@gmail.com.
User shall agree that there will be no comment(s) submitted to https://memglobalventure.onpay.my/ that will
violate any rights of any third party, including copyrights, trademarks, privacy of other personal or proprietary
right(s). Furthermore, the user shall agree there will not be content of unlawful, abusive, or obscene material(s)
submitted to the site. User will be the only one responsible for any comment's content made.
Product Information
We cannot guarantee all actual products will be exactly the same shown on the monitor as that is depending on
the user monitor.
Newsletter
User shall agree that MEM GLOBAL VENTURE may send newsletter regarding the latest news /products /
promotions etc through email to the user.
Indemnification
The user shall agree to defend, indemnify and hold MEM GLOBAL VENTURE harmless from and against any
and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the
Site.
Link to other sites
Any access link to third party sites is at your own risk. MEM GLOBAL VENTURE will not be related or involve
to any such website if the user's content/product(s) got damaged or loss have any connection with third party site.
Inaccuracy Information
From time to time, there may be information on https://memglobalventure.onpay.my/ that contains
typographical error, inaccuracies, omissions, that may relate to product description, pricing, availability and article
contents. We reserve the rights to correct any errors, inaccuracies, change or edit information without prior notice
to the customers. If you are not satisfy with your purchased product(s), please return it back to us with the invoice.Termination
This agreement is effective unless and until either by the customer or MEM GLOBAL VENTURE. Customer
may terminate this agreement at any time. However, MEM GLOBAL VENTURE may also terminate the
agreement with the customer without any prior notice and will be denying the access of the customer who is
unable to comply the terms and conditions above.
Payments
All Goods and services purchased are subject to a one-time payment. Payment can be made through various
payment methods we have available, such as Visa, MasterCard or online payment methods.
Payments cards (credit cards or debit cards) are subject to validation checks and authorization by Your card issuer.
If we do not receive the required authorization, we will not be liable for any delay or non-delivery of Your Order.
CANCELLATION, RETURN & REFUND POLICY
**Note: Kindly amend according to your business service. The two sub-sections below apply separately
depending on whether the purchase is a Physical Product or a Digital Product/Service — they do not apply
together to the same order.**
A. Physical Products
Cancellation Prior to Shipment: If you cancel your order(s) before it ships from our warehouse, you will not be
charged any additional fees. We require a cancellation request to be submitted by emailing us at
memglobalventure@gmail.com. Once the cancellation request is received, a full refund will be initiated. We
would advise a cancellation request within 12 hours upon your order submission in order for a cancellation prior
to goods shipment.
Return Policy — the following are the policies to be eligible for return requests after shipment/receipt of goods:
1. All goods sold are non-refundable except (i) Failed Delivery (ii) Wrong Delivery and (iii) Damaged
good during delivery.
2. Only items that have been purchased directly from MEM GLOBAL VENTURE Online Store can be
eligible for a return.
3. Any MEM GLOBAL VENTURE Online Store product purchased through other retailers is not eligible
for this policy and must follow the respective retailers' returns and refunds policy.
4. Goods are eligible for a return if the following apply:
Incorrect:
● The item is not the item you ordered
● Wrong size or the colour is different from what is indicated on the order summary
● Missing items inside the packaging
Damaged:
● The item is found to be damaged upon receipt. Items has been tampered/refurbished or modified.
Customers will be responsible for all shipping charges to return goods. Returns are applicable only for a
complete MEM GLOBAL VENTURE Online Store product.
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